Privacy policy.
We want to protect your privacy and confidentiality however
we also need to use and process the information you provide us
with in order to make sure that your travel arrangements run
smoothly and meet your requirements. We understand that all users
of our site and our services are quite rightly concerned to know
that their data will not be used for any purpose unintended by
them, and will not fall into the hands of a third party unless
that is required as part of the service or to provide the service.
This policy explains how we use your data. If you think our policy
falls short of your expectations or that we are failing to abide
by our policy, do please tell us.
Information may be unlawfully available to hackers and snoopers.
We take no responsibility for this. The risk is no different
from a similar risk in a bricks and mortar establishment. Except
as set out below, we do not share, or sell, or disclose to a
third party, any personally identifiable information collected
at this site. If this policy should change then the updated version
will be displayed on this web site. Please be assured that any
information you disclose to us on the web site will be subject
to the privacy policy displayed on that web site at the time
you provide us with your personal data. If you continue to provide
us with personal data over a period of time then please check
back periodically or each time you give us data to see if our
policy has changed. We only change the policy when there is a
need to change it.
Information we collect to provide the service.
Here is a list of the information we collect, and why it is necessary
to collect it:
We will collect personal identification information, personal
contact information plus information you provide us with so that
we may provide the services you require. This also means passing
that information on to the relevant suppliers of your travel
arrangements such as airlines, hotels, transport companies, tour
operators etc.
This information may relate to special needs, dietary requirements,
travel arrangements or include any other personal information
which will help us and those relevant suppliers to provide
you with the travel arrangements you require or information
that may be required to make those arrangements run smoothly
and meet your expectations.
This information is used:
to provide you with the services which you request. This involves
sharing that information with third party suppliers of relevant
services and or tour operators or other principals. Those third
parties will in turn operate their own privacy policies. They
will need to pass the information on to other relevant suppliers.
You can find out about their privacy policies in their brochures
or by asking them.
to maintain our accounts;
for billing;
to enable us to answer your enquiries;
for verifying your identity for security purposes;
for marketing our services and products as laid down in our
registration under the Data Protection Act 1998.
to help make our web site as useful to you as possible;
as part of information which does not identify any individual
but may be used in a general way by us or third parties, to
provide class information, for example relating to demographics
or usage of a particular page or service.
Providing information to third parties.
In order to provide the service to you we will need to provide
your information to relevant suppliers of your travel arrangements
and other services. Some of these relevant suppliers may be
situated outside of the United Kingdom (UK), or be out side
of the European Economic Area (EEA). Controls on data in those
countries may not be as strong as they are in the UK or EEA.
We will not pass your information on to any person who is not
involved directly or indirectly or responsible for part of
your travel arrangements. This applies to any information you
give us including sensitive information such as dietary or
religious requirements. If we can not pass this information
on then we can not provide your booking. In making any booking
with us we take that to be your consent to us providing your
information to the relevant parties. If you want to know about
their privacy policies then please read the brochures for details
or contact them or ask us to help you find out more about their
privacy policies.
Providing information for our business usage.
Like any other firm we also use the business services of others.
This can cover professional advisers, accountants, data recovery
and back up services, financial services, web site designers
and many more services. In certain situations these parties
may gain access to your information when supplying their services
to us. We limit their access to your information where it is
viable and reasonable to do so but sometimes it is necessary.
For instance when we back up data.
Information collected when you log on to the web site.
By logging on to our web site your domain name and e-mail address
are recognised by our servers and the pages that you visit are
recorded. Your IP address is collected automatically. The name
and release number of your browser software used is collected
and the date and time of your access to our site. The ULR of
any referral web site link is also captured.
This information is used:
in a collective way not referable to any particular individual,
for the purpose of quality control and improvement of our site;
to send you news about the services to which you have signed
up;
to tell you about other of our services.
And to make it easier for you to use our web site.
Some of this information is collected by the use of cookies.
A cookie is a small amount of data that is sent to your browser
from a web server and stored on your computer’s hard
drive. That cookie may track your use of our web site or may
be used to store your preferences or the pages you last visited.
Your browser software can be set to reject all cookies or to
ask if you would like to accept or decline a cookie from a
particular site. Most browsers offer instructions via their
help button on how to remove cookies. Please note that rejecting
cookies may reduce or prohibit how certain functions/conveniences
of the site work.
Financial information, including credit card details
Where we collect this information then it is used for the payment
for goods and services you have ordered from us or for a deposit
on such goods or services.
When this information is taken on line then we try to do so
in a secure way. That may be achieved by taking the information
through a secure page. You will note that this page has a web
address starting “https”, not “http”.
The additional “s” denotes its secure status. Where
this is done it is not us who certify that the page is secure
but another party who has arranged that for us. We may also use
automatic encryption as a method of providing security.
Your financial information must also be passed to our contracted
merchant service provider who will automatically arrange the
transfer from your bank account to ours.
We may store the information on our servers, to save you having
to re-enter it when you buy from us again. When we do that we
delete such data after a given time has elapsed.
We may provide information to security and credit checking companies.
Information volunteered by you
Where you volunteer information to us for a specific purpose
which has not been dealt with in the privacy statement then
we shall only use that information for that particular purpose
for example a personal profile, survey, job application form,
or contest. This information will be used exclusively for the
purpose for which you have provided it. If this information
is disclosed to third parties only where the third party concerned
qualifies in whatever way the web site page requires.
Business information
This is information given to us in the course of your business
and ours such as in relation to your application to partner
with us or advertise with us. Such information is retained
for business use only. We undertake to preserve the confidentiality
of the information and of the terms of our relationship unless
of course the disclosure of such relationship is required in
order to be open with our customers. It is not used for any
other purpose. We expect you and any partner to reciprocate
this policy.
Disclosure to Government
We may have to disclose information to Government and their agencies.
We are subject to the law like everyone else. We may be required
to give information to legal authorities if they so request
or if they have the proper authorization such as a search warrant
or court order. Information may also be supplied to customs
and immigration if required by them.
Information request
At any time you may review or update the personally identifiable
information that we hold about you, by writing to Linda John
at Guardsnow Ltd, 7 Fidlas Road, Llanishen, Cardiff, CF14 0LW,
South Glamorgan, Wales, U.K.
We require a small fee payment of £10 to cover the cost
of handling your request and we will also request some information
in order to verify your identity before providing you with the
information we hold on file about you.
Links
Our web site may contain links to other web sites. This privacy
policy only covers our web site. You will need to read the
privacy policy of the other web site to find out how they will
handle your data.
On-line advertising such as banner ads
These may appear on our web site. If you click on them you will
be taken to another web site which will be subject to our privacy
policy unless that web site is run by us. Also some banner
ads servers may contain cookies.
Providing information on behalf of another
It is common practice for one party of a travelling group to
provide information about another travelling party member.
Where you provide information on behalf of another party then
we will assume that you have obtained their consent to do so
and that by completing any booking form including their name
and details that in doing so you show by your actions that
you have their full consent.
This confidentiality policy has been compiled so as to comply
with current UK, US and EU legislation, so far as we are aware.
If you have any question regarding the confidentiality policy,
please contact us.
Farmland Investment
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